Document center

Regulatory information, clear and organized

ANS registration, quality indicators, TISS forms, manuals and rate adjustments — with source, category and last-updated date.

ANS - no. 41186-8Health plan operator registered with the ANS (Brazil's National Supplementary Health Agency)
Disque ANS (ANS hotline) 0800 701 9656 · gov.br/ans

documents

FQ

Quality Factor

ANS registration and information on the Quality Factor applied to providers.

ANSSource: ANS
PDF

Consultation Form (TISS)

Consultation form template in the TISS standard.

TISS · FormsUpdated: Jan 20, 2025
PDF

Hospitalization Form (TISS)

Hospitalization request form template in the TISS standard.

TISS · FormsUpdated: Jan 20, 2025
PDF

Professional Services Form (TISS)

Professional services form template in the TISS standard.

TISS · FormsUpdated: Jan 20, 2025
PDF

SP/SADT Form (TISS)

Professional Services / Diagnostic and Therapeutic Support Services form.

TISS · FormsDocument being updated
WEB

Autorizador Web — TISS 3.0

System for providers to request and track authorizations.

TISS · ProviderRestricted access
CID

Health Statement — CID-10

Health statement system using the CID-10 classification.

CID-10Restricted access
WEB

Provider directory and services directory

Search providers by directory type, state and city.

ManualsContinuously updated
PDF

Companies for the RN 309 rate adjustment — 2013

List of contracts in the pool for the 2013 rate adjustment.

RN 309Reference year: 2013
PDF

Companies for the RN 309 rate adjustment — 2014

List of contracts in the pool for the 2014 rate adjustment.

RN 309Reference year: 2014
RN 565

Pool of contracts with up to 30 lives (members)

Percentages published by application period. For the list of contracts in each year, see the contract pool details.

  1. 2026
    Current

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2026 to 04/30/2027: 8.70%

    Percentage: 8.70%
  2. 2025

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2025 to 04/30/2026: 6.55%

    Percentage: 6.55%
  3. 2024

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2024 to 04/30/2025: 11.98%

    Percentage: 11.98%
  4. 2023

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2023 to 04/30/2024: 9.00%

    Percentage: 9.00%
Previous years 2013 to 2022 · 10 years
  1. 2022

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2022 to 04/30/2023: 10.00%

    Percentage: 10.00%
  2. 2021

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2021 to 04/30/2022: 5.00%

    Percentage: 5.00%
  3. 2020

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2020 to 04/30/2021: 7.35%

    Percentage: 7.35%
  4. 2019

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2019 to 04/30/2020: 9.40%

    Percentage: 9.40%
  5. 2018

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2018 to 04/30/2019: 22.22%

    Percentage: 22.22%
  6. 2017

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2017 to 04/30/2018: 17.96%

    Percentage: 17.96%
  7. 2016

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2016 to 04/30/2017.

    Percentage: Not reported
  8. 2015

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2015 to 04/30/2016: 20.97%

    Percentage: 20.97%
  9. 2014

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2014 to 04/30/2015: 13.24%

    Percentage: 13.24%
  10. 2013

    Adjustment percentage applied to the pool of contracts with up to 30 lives, for the period from 05/01/2013 to 04/30/2014: 11.33%

    Percentage: 11.33%

Source: MedicGLOBAL contract pool publication (RN 565/RN 309).