Telemedicine

Need to talk to a health professional?

With telemedicine, you receive care remotely, wherever you are, according to the terms of your plan.

5 minutes from request to appointment No extra cost for the appointment ANS Reg. No. 41186-8
Smiling doctor seeing a patient
What it is

Health care without leaving home

Telemedicine is care provided by a health professional through digital means. It is a convenient way to get guidance when in-person care is not immediately needed.

Wherever you are

On your computer or phone, with an internet connection.

Member access

Sign in with your login details in a dedicated environment.

Health professionals

Assessment and guidance provided by a licensed professional.

According to your plan

Access follows the contractual terms of your plan.

How it works

Four steps to receive care

1

Access the platform

Go to the MedicGLOBAL telemedicine environment on your computer or phone.

2

Sign in

Use your member login details.

3

Follow the instructions

The platform itself guides you until your appointment begins.

4

Receive care

Talk with the health professional and receive guidance.

Who can use it

For MedicGLOBAL members

Telemedicine is available to members, according to the terms and features of the plan purchased. If you have questions about your access, contact customer service.

Smiling professional holding glasses
Important

Telemedicine does not replace urgent and emergency care. If a life is at risk, call 192 or go to the nearest emergency room.

How to sign in

Ready to receive care?

Access the platform and sign in with your member details.