Services

Services that make care simpler

From remote care to authorizations, urgent care while traveling and the app: everything you use most often in your plan, explained in a straightforward way.

Authorizations

Does your test or procedure require authorization?

Send your request through the MedicGLOBAL authorizations WhatsApp. Have the health professional's order and the member's details at hand.

Are you a provider? Use the Autorizador Web TISS 3.0 and the TISS forms.
Doctor smiling while caring for patients
Family smiling together at home

Appointments and tests
made easier

Health programs

Ongoing care, made easier

MedicGLOBAL health programs make it easier to schedule appointments and tests.

To find out which programs are available for your plan and how to join, contact customer service.

Reception area of Hospital Renascentista

Care while traveling across Brazil

Outside the coverage area, you can count on urgent and emergency care while traveling through the ABRAMGE System, anywhere in Brazil, according to the terms of your contract.

Urgent and emergency care

In an urgent situation, know what to do

  • Immediate risk to life? Call 192 (SAMU) or go to the nearest emergency room.
  • Within the coverage area: check the hospitals in the provider network.See provider network
  • While traveling: urgent and emergency care while traveling through the ABRAMGE System. 0800.722.7511
  • Urgent authorization: authorizations WhatsApp (35) 3435-4442.Chat on WhatsApp
Customer service

Still have questions?

Our customer service page brings together phone numbers, WhatsApp and the Ombudsman, organized by what you need.

Go to customer service
App

Your plan in your pocket

Access the provider network and your plan information through the app: save favorites, contact providers and see where care is located.

  • Provider networkSearch for professionals, clinics and hospitals
  • FavoritesSave the providers you use most
  • Contact providersCall or send a message straight from the app
  • DirectionsSee the location and plan your route

In the app stores, the app may still appear under its former name, Extremamedic.