LGPD

Privacy and data protection

Learn how MedicGLOBAL collects, uses and protects your personal data on this website, in compliance with the LGPD (Brazil's General Data Protection Law).

40+ years of history 5 hospitals in our service area
Template document. This text structures the policy for the new website and must be reviewed and approved by MedicGLOBAL's legal department and Data Protection Officer (DPO) before publication.

Privacy Policy

MedicGLOBAL processes personal data in accordance with the General Data Protection Law (Law No. 13,709/2018) and with the regulations governing supplementary health care.

What data we collect on this website

  • Contact details you provide in forms (name, phone number, email, city).
  • Résumé and professional information, when submitted through “Careers”.
  • Browsing data, only with your consent to analytics cookies.

The website's public forms do not ask for information about your health. Health data is processed only in the member's own systems, with appropriate safeguards.

How we use it

  • To respond to your requests and complaints.
  • To present commercial proposals you have requested.
  • For recruitment and selection processes.
  • To improve the website experience, based on aggregated data.

Sharing

Data may be shared with service providers that support the operation of the website, always under a confidentiality obligation, and with authorities when there is a legal or regulatory obligation.

Cookie Policy

We use essential cookies, which are necessary for the website to work, and — only with your authorization — analytics cookies (Google Analytics 4, via Google Tag Manager) to understand how the website is used.

Terms of Use

The information on this website is for informational purposes only. Conditions regarding coverage, coverage area, waiting periods, network and procedures are those set out in each product's contract and in ANS (Brazil's National Supplementary Health Agency) regulations. In case of any discrepancy, the contract prevails.

The provider network may change; always check the updated version before receiving care.

Your rights and privacy channel

You may request confirmation of processing, access, correction, anonymization, portability, deletion and information about sharing, and you may also withdraw your consent.

Data Protection Officer (DPO): name and email to be defined by MedicGLOBAL. In the meantime, please use the Ombudsman.

Last updated: to be defined upon publication.